Holdem Manager 3 will automatically configure Auto Import Folders during installation.

Use this guide if your HUD (Heads-Up Display) is NOT displayed or hands are NOT automatically imported into Holdem Manager 3 during live play sessions.  


Video: General Poker Site Setup / Auto Importing Hands / HUD Troubleshooting:   


To display a HUD (Heads-Up Display) on live tables, Holdem Manager 3 must Auto Import Hand History Files and there are two steps to this.

Step 1 - Find Poker Site Hand History Files
Step 2 - Configure HM3 To Recognize Poker Room Hand History File Locations





 

Step 1 - Find Poker Site Hand History Folder

Your Poker Site writes Hand History files to your hard drive after a hand is completed.  We need to find the folder path on your computer where your Poker Site is saving Hand History files.

Poker Site Hand History options are found in a Settings menu or an Options type menu in the Poker Site software.

Below are a few examples showing where Hand History options can be found from a few Poker Sites:

PokerStars                                                                      iPoker

    

                           WPN

   

Poker Site Hand History Settings

  • Critical: Make sure “Save Hand Histories” is checked if your poker site has this option.
 
  • Critical: Make sure “English” Hand Histories are being saved if your poker site has this option.
 
  • Critical: Note the folder path where Hand Histories are being saved.  (Write the folder path down or copy it to your clipboard. We will use this Hand History folder path later.)
 
  • If your poker site saves Tournament Summaries, we need to locate that folder as well.  (Write it down.)  Not all poker Sites support tournament summaries.


Note: If you changed any of the options listed above, play a few live hands before proceeding.

Only proceed to Step 2 if your know the folder path of your Poker Site Hand History Files!  


 

If you can’t find your Poker Site Hand History Folder, click one of the links below for detailed instructions:  

PokerStars
iPoker
Winamax
888 Poker
Winning Poker Network
Boss Media
Merge Network
People’s Poker
Ignition
Microgaming - NEW
Asian Poker Clubs - NEW



 

Step 2 - Configure Holdem Manager 3 To Recognize Poker Room Hand History File Locations

 
  • Open Holdem Manager 3
 
  • Go to Tools > Site Settings








 
  • Figure 1 - Select the Poker Site to configure on the left.
 
  • Figure 2 - Click the "Auto Detect" button (2) and see if new folders show up in Figure 3. 
 
  • Figure 3 - If NEW Hand History Folders appear after clicking “Auto Detect”, you are done and your HUD should work.
 
  • Figure 4 - You can manually add or edit Hand History Folder locations here.  If no new folders appeared after clicking "Auto Detect", manually add the Hand History Folder we located from Step 1
 
  • Figure 5 - Click here to open the selected Auto Import Folder from figure 3.  If you just played a couple hands, this folder should have Hand History text files in the folder.
 

Make 100% sure your Poker Site Hand History Folders match the Auto Import Folders in Holdem Manager 3!





If you still can’t get hands to Auto Import to display a HUD, review Step 1 and Step 2 along with our HUD Troubleshooting Video.   


If the HUD isn’t lining up with the correct player, review our Preferred Seating FAQ along with Site Specific Setup FAQ’s.
 

Configuring PokerStars To Work With Holdem Manager 3

PokerStars writes Hand Histories and Tournament Summaries to your hard drive. Once we successfully Auto Import hands into Holdem Manager 3 we can setup other PokerStars options like Preferred Seating, Hotkeys and Capturing Observed Hands.

Note:
  • PokerStars are imposing rules that greatly inhibit how HUDs can work. The changes can be viewed here - https://www.holdemmanager.com/Downloads/tpt-reference-guide-march-4.pdf
  • which was discussed in detail in this thread - http://forums.holdemmanager.com/notecaddy/531706-poker-stars-new-rules.html - when the rules were originally announced.
  • These features that will no longer work on the live tables will still work in the replayer for the hands played at Stars and Full Tilt as long as the poker client is closed.
  • The latest restrictions from the new 04Mar2019 rule change are: 3+ Bet Premium stats, NASH Popups, and TableScanner can't be used on live tables, and the HUD Settings - Tournament Filters - Stack Size filters are not allowed to update automatically.
  • We have changed other features in HM2 such as the HUD Settings > Stat Appearance > 'Color Ranges' only the first 3 colors/ranges will work on FTP/Stars and Auto Rate features are also not allowed at live tables.  Auto Rate icons can still be set manually but we are not allowed to have them auto assign any more at PokerStars or Full Tilt.
  • NoteCaddy Restrictions on Full Tilt Poker and Pokerstars - http://wiki.assaultware.com/NoteCaddy-Amaya-Restrictions.ashx

Find PokerStars Hand History Folder

Default Hand History Location:  C:\Users\PC_NAME\AppData\Local\PokerStars\HandHistory\

Example Exact Hand History Location:  C:\Users\bmoney\AppData\Local\PokerStars\HandHistory\
Caution: Do not copy the Hand History folders above, they are not your exact Hand History file locations. (See Below)



From the PokerStars lobby, click (1) Settings, (2) Playing History, (3) Hand History.


 
  • Critical: Make sure the Save My Hand History checkbox is checked.
 
  • Critical: Note the location where PokerStars is saving your Hand Histories in the Where To Save section. We will use this folder path when setting up Holdem Manger 3 to work with your poker software.
 
  • Critical: Make sure the Save in English checkbox is checked.  
 
  • Critical: Click OK or Apply Changes to save the settings.
 
​Note: If you changed anything on this screen, play a few hands before configuring HM3 to recognize the poker room software.


 

Find PokerStars Tournament Summary Folder

From the PokerStars lobby, click Settings > Playing History > Tournament Summaries.


 
  • Critical: Check Save My Tournament Summaries checkbox.  
 
  • Critical: Note the location where PokerStars is saving your Hand Histories under Where To Save.  Critical: Make sure the Save in English checkbox is checked.    
 
  • Critical: Click OK or Apply Changes to save any changes.
 
  • Critical: Please set in PokerStars: Settings > Gameplay > Multi-Tabling > [ ] 'Auto-close tournament without notification' = Off
 

Now that we have the folder paths for Hand Histories and Tournament Summaries, it’s time to Configure HM3 to recognize these Hand History File locations.




 

Miscellaneous PokerStars Specific Options

Preferred Seating
Poker Site Language Configuration
Hotkeys
Capture Observed Hands
Playing History Audit



 

Preferred Seating (PokerStars)  

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.

 
  1. From the PokerStars lobby, click Settings > Table Appearance > Preferred Seat.
     
  2. Select Always Auto-Center Me.
     
  3. Click OK.

Preferred Seating FAQ​








 

Poker Site Language Configuration

  • From the PokerStars lobby, select Settings > Global > Language.
 
  • Set "Play in" to English.
 
  • If you play tournaments, you should also select Settings > Global > Language. Set EMAIL IN to English.
 



 

Allow Hotkeys

  • In order ­to use PokerStars hotkeys while the HM3 HUD is running, you must run PokerStars as administrator. Right click the shortcut that you use to launch the PokerStars application and choose Properties.


 
  • Click Advanced and then enable the “Run as administrator” option and click OK.






 

Capture Observed Hands (HM3 Feature):

This is a special feature that integrates with the PokerStars client and allows you to display a HUD overlay before you are seated at the table. Only a limited number of hands can be observed in each session. (This feature does not work on the Zoom tables.)
 
  • Open Holdem Manager 3.
 
  • Click Tools > Site Settings > PokerStars > Capture Observed Hands.
 
  • Make sure Capture Observed Hands is checked.






 

Optional: Playing History Audit

If you have played tournaments before you enabled tournament summaries, you can request Playing History Audit to improve results accuracy for tournaments without summaries.
 
  • From the PokerStars lobby go to Tools > History & Stats > Playing History Audit.
 
  • After selecting a Date Range and a Password for the audit file, select Text (CSV) for the report format and click the Submit button.





Once you receive the playing history audit you need to import the file.
 
  • Open Holdem Manager 3
 
  • Click File > Import Files to import the emailed Text(.csv) file which contains your hand histories.






 

Configuring WPN To Work With Holdem Manager 3

WPN (Winning Poker Network) writes Hand Histories to your hard drive. Holdem Manager 3 must Auto Import hands to display a HUD (Heads-Up Display).  Once we successfully Auto Import hands into Holdem Manager 3 we can setup Preferred Seating

 


Find WPN Hand History Folder

Default Hand History Location: June 2019 update for the new software has a new hand history folder path: C:\Site Name\handHistory

Previous paths for version 1 WPN Client:
-
Default Hand History Location:  C:\WPN_SKIN_NAME\profiles\SCREEN_NAME\HandHistory

- Example Exact Hand History Location:  C:\AmericasCardroom\profiles\PScope\HandHistory

Caution: Do not copy the Hand History folders above, they are not your exact Hand History file locations. (See Below)


Open WPN Poker Software

 
  1. Click Game Info
     
  2. Click View Hand History
     
  3. Click Options
 
 

Hand History Options


 
  1. ​Make sure Save Hand Histories is checked.
     
  2. Copy the Destination Folder path. We will use this path when setting up Holdem Manager 3.
  • June 2019 update for the new software has a new hand history folder path: C:\Site Name\handHistory
If you made any changes to the WPN Hand History Options:
  • Click OK to save your changes.
  • Play a couple hands before proceeding.
 
Notes:
  • It is not possible for us to support a HUD on their 'Blitz' tables as they do not writing the seating files we need to be able to properly place the HUDs on the tables.
 

Now that we know where Hand Histories are being saved, it’s time to Configure HM3 to recognize these Hand History File locations.




 

Preferred Seating (WPN)

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.


To configure WPN Preferred Seating, open the WPN software:



 
  1. Click Options > Table Options
     
  2. Click Preferred Seat
 
  • Select a seat assignment for each table type. (2 Handed - 6 Handed - 8 Handed - 9 Handed)
 
  • Click Apply or OK when you are done.


Now we need to setup Holdem Manager 3 Preferred Seating Options (FAQ)
 

 

Preferred Seating allows the Holdem Manager 3 HUD (Heads Up Display) to line up with the correct players.  The added benefit of setting up Preferred Seating in your poker software is allowing you to sit at the same seat every time a new table is opened.


 
 

First, Setup Preferred Seating in your Poker Software:

PokerStars
iPoker
Winamax
888 Poker
Winning Poker Network
Boss Media
Merge Network
People’s Poker
Ignition
MicroGaming
Asian Poker Clubs



 

Second, Setup Preferred Seating In Holdem Manager 3

Open Holdem Manager 3 and click Tools > Site Settings.


 

Poker Site Settings



 
  1. Select your Poker Site on the left.
     
  2. Click the My Seat tab.
     
  3. Use this drop-down menu (3) to select:
    • a) Automatically Detect (only available on PokerStars)
    • b) Specific Seat
    • c) Auto Center
    • d) None (Use Hand History Seat)
    • If your poker site allows you to set a specific seat or is auto-centering it, then use the corresponding options (a,b,c) in HM3.
    • If Specific Seat is selected, use this drop-down (4) to manually select the seats you setup in your Poker Software. Select how many players in the dropdown, then click a seat assignment in the Holdem Manager software that match your Poker Site software like the image below.

 

(WPN) Winning Poker Network Example





 

Configuring The Merge Network To Work With Holdem Manager 3

The Merge Network poker site(s) write Hand Histories to your hard drive. Holdem Manager 3 must Auto Import hands to display a HUD (Heads-Up Display).  Once we successfully Auto Import hands into Holdem Manager 3 we can setup Preferred Seating

 


Find Merge Network Hand History Folder

Default Hand History Location:  C:\Users\YOUR-COMPUTER-NAME\AppData\Local\CarbonPoker\history\YOUR-POKER-SCREEN-NAME

Example Exact Hand History Location:  C:\Users\bmoney\AppData\Local\CarbonPoker\history\mglmstr1
Caution: Do not copy the Hand History folders above, they are not your exact Hand History file locations. (See Below)



Open the Merge Network Poker Software

 
  1. Click Settings > Hand History Settings.
  2. Make sure Enable Hand History is checked.
  3. Note the folder path in the Current Location section.  Copy this folder path to your clipboard, we will use it when configuring Site Settings in Holdem Manager 3.  

If you made any changes to the Merge Network Hand History Options:
  •  Click OK to save your changes.
  • Play a couple hands before proceeding.

 

Now that we know where Hand Histories are being saved, it’s time to Configure HM3 to recognize these Hand History File locations.





 

Preferred Seating (Merge Network Skins)

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.


To configure the Merge Network Preferred Seating, open the Merge Network software:



 
  1. Click Settings > Preferred Seating Settings.
  2. Make sure Enable Preferred Seating is checked.
  3. Use the drop-down to select the table type, the select a seat assignment for each table type. (Full Ring - 8 Max - 6 Max - 4 Max - Heads Up)
 
  • Click OK when you are done.


Now we need to setup Holdem Manager 3 Preferred Seating Options (FAQ)
 

 

Configuring 888 Poker To Work With Holdem Manager 3

888 Poker writes Hand Histories to your hard drive. Holdem Manager 3 must Auto Import hands to display a HUD (Heads-Up Display).  Once we successfully Auto Import hands into Holdem Manager 3 we can setup Preferred SeatingNotes:  
  • January 2019 Update -  The HH path in the new software to C:\Users\{UserName}\Documents\888poker\\HandHistory.  The new poker client auto centers your seat at the table.  You need to configure this to match in HM2 - Options - Site Setup - Pacific - Preferred Seating. (10 Jan 2019)
  • Snap Poker - We are not allowed to display a HUD on Snap Cash tables.  We are allowed to display one on the Tournament Snap tables but we are waiting for them to provide us with the necessary API/Files we need before we can add support. (26 Sep 2014)
  • Nevada - The 888/Pacific player pool has merged with Nevada (and Delaware) as of May 1st.  Nevada does not allow the tracking of hands or use of a HUD because of the way they interpret their gambling laws so the New Jersey software had to disable that so the player pools could merge.  If they no longer write hands our software will no longer work on their software. (03 May 2018)

Find 888 Poker Hand History Folder

Default Hand History Location:  C:\Users\YOUR_PC_NAME\Documents\888poker\HandHistory

Example Exact Hand History Location:  C:\Users\bmoney\Documents\888poker\HandHistory
Caution: Do not copy the Hand History folders above, they are not your exact Hand History file locations. (See Below)



Open 888 Poker Software

 
  1. Click Settings > Game Settings.
  2. Make sure Keep My Hand History In is checked.
  3. Note the folder path right below Keep My Hand History In.  Copy this folder path to your clipboard, we will use it when configuring Site Settings in Holdem Manager 3.  
If you made any changes to 888 Poker Hand History Options:
  •  Click OK to save your changes.
  • Play a couple hands before proceeding.
Notes:  
  •  January 2019 Update -  The HH path in the new software to C:\Users\{UserName}\Documents\888poker\\HandHistory.  The new poker client auto centers your seat at the table.  You need to configure this to match in HM2 - Options - Site Setup - Pacific - Preferred Seating. (10 Jan 2019)
  • Snap Poker - We are not allowed to display a HUD on Snap Cash tables.  We are allowed to display one on the Tournament Snap tables but we are waiting for them to provide us with the necessary API/Files we need before we can add support. (26 Sep 2014)
  • Nevada - The 888/Pacific player pool has merged with Nevada (and Delaware) as of May 1st 2018.  Nevada does not allow the tracking of hands or use of a HUD because of the way they interpret their gambling laws so the New Jersey software had to disable that so the player pools could merge.  If they no longer write hands our software will no longer work on their software. (03 May 2018)

 
 

Now that we know where Hand Histories are being saved, it’s time to Configure HM3 to recognize these Hand History File locations.



 

Preferred Seating (888 Poker)

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.


888 Poker sits you in the bottom center of the table when playing and there is no way to change this.  When setting up Holdem Manager 3 Preferred Seating for 888 Poker, use the "Auto Center" option.


Setup Holdem Manager 3 Preferred Seating Options (FAQ)
 

 

Configuring iPoker To Work With Holdem Manager 3

iPoker writes Hand Histories to your hard drive. Holdem Manager 3 must Auto Import hands to display a HUD (Heads-Up Display).  Once we successfully Auto Import hands into Holdem Manager 3 we can setup Preferred Seating


Note: iPoker must be installed in English.  If you have the iPoker client installed in another language you will need to uninstall it and reinstall iPoker using English.


 

Find iPoker Hand History Folder

Default Hand History Location:  C:\Users\YOUR_PC_NAME\AppData\Local\POKER_SITE_SKIN_NAME\data\POKER_SITE_SCREEN_NAME\History\Data

Example Exact Hand History Location:  C:\Users\bmoney\AppData\Local\Titan Poker\data\mglmstr2\History\Data
Caution: Do not copy the Hand History folders above, they are not your exact Hand History file locations. (See Below)



Open iPoker Software

 
  1. Click My Account.
  2. Click General.
  3. Make sure Store Hand History Locally is checked.  

If you made any changes to the iPoker Hand History Options:
  • Click OK to save your changes.
  • Play a couple hands before proceeding.

 

Now that we know Hand Histories are being saved, it’s time to Configure HM3 to recognize these Hand History File locations.



 

Preferred Seating (iPoker)

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.


To configure iPoker Preferred Seating, open the iPoker Software:


 
  1. Click My Account > Settings and select the Table section.
  2. Make sure Auto Center My Seat is enabled.
  • Use the Auto Center option in Holdem Manager 3 when setting up Preferred Seating for iPoker.


Setup Holdem Manager 3 Preferred Seating Options (FAQ)
 

 

Configuring Winamax To Work With Holdem Manager 3

Winamax writes Hand Histories to your hard drive. Holdem Manager 3 must Auto Import hands to display a HUD (Heads-Up Display).  Once we successfully Auto Import hands into Holdem Manager 3 we can setup Preferred Seating


Notes: 
  • Winamax must be installed in English.  If you have the Winamax client installed in another language you will need to uninstall it and reinstall Winamax using English.
  • Winamax has asked us to not display a HUD on their 'Go Fast' tables. 
 

Find Winamax Hand History Folder

By default, Winamax automatically stores hand history files in the Winamax folder located in My Documents.  If this folder does not already exists, it will be created after the first hand is played. Winamax does not provide a method of changing the location of the hand history folder. 

Winamax Hand History Folder:
C:\Users\YOUR_PC_NAME\Documents\Winamax Poker\Accounts\WINAMAX_SCREEN_NAME\History

Caution: Do not copy the Hand History folder above, it is not your exact Hand History file locations.

Navigate to the Winamax Hand History folder above on your computer and copy the exact folder path, we will use it next.

 

Now that we know where Hand Histories are being saved, it’s time to Configure HM3 to recognize these Hand History File locations.



 

Preferred Seating (Winamax)

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.


To configure Winamax Preferred Seating, open the Winamax software:


 
  1. Click Tools > Options.
 

 
  1. Click the Game icon on the left and choose your preferred seat from the menu.  Winimax has four seating options to choose from. Top, Right, Bottom, or Left.

Now we need to setup Holdem Manager 3 Preferred Seating Options (FAQ)
 

 

Configuring The Boss Network To Work With Holdem Manager 3

The Boss Network writes Hand Histories to your hard drive. Holdem Manager 3 must Auto Import hands to display a HUD (Heads-Up Display).  Once we successfully Auto Import hands into Holdem Manager 3 we can setup Preferred Seating


Note: The Boss Network must be installed in English.  If you have the Boss poker client installed in another language you will need to uninstall it and reinstall the Boss poker client using English.

 

 


Find Boss Network Hand History Folder

Default Hand History Location:  C:\Users\YOUR_PC_NAME\AppData\Local\Boss Media\MyPokerSite\npp\logs

Caution: Do not copy the Hand History folder above, it is not your exact Hand History file location. (See Below)


Navigate to the folder above and copy it to your clipboard, we will use this folder when setting up the Boss Network in Holdem Manager 3


 

Now that we know where Hand Histories are being saved, it’s time to Configure HM3 to recognize these Hand History File locations.



 

Preferred Seating (Boss Network)

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.


To configure Boss Network Preferred Seating, open the Boss Network software and select your preferred seats.  This is found in an options type menu in the Boss poker client.


Now we need to setup Holdem Manager 3 Preferred Seating Options (FAQ)

 

 

Configuring People's Poker To Work With Holdem Manager 3

People's Poker writes Hand Histories to your hard drive. Holdem Manager 3 must Auto Import hands to display a HUD (Heads-Up Display).  Once we successfully Auto Import hands into Holdem Manager 3 we can setup Preferred Seating


Note: People's Poker must be installed in English.  If you have People's Poker installed in another language you will need to uninstall it and reinstall People's Poker using English.

 


Find People's Poker Hand History Folder

Default Hand History Location:  C:\Users\YOUR-COMPUTER-NAME\AppData\Roaming\People's Poker by BetSense
Caution: Do not copy the Hand History folder above, it is not your exact Hand History file location. (See Below)


Navigate to the folder path above using your computer name to find the exact Hand History folder for your People's Poker software client.


Copy this folder to your clipboard.  We will use this folder path when setting up Holdem Manager 3 Poker Sites.
 

 

Now that we know where Hand Histories are being saved, it’s time to Configure HM3 to recognize these Hand History File locations.



 

Preferred Seating (People's Poker Skins)

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.


To configure People's Poker Preferred Seating, open the People's Poker Software Client:



 
  1. Click Options > Seat Configuration.
  2. Select how many players are seated at the table.
  3. Select what seat you would like to sit at.
 
Now we need to setup Holdem Manager 3 Preferred Seating Options (FAQ)
 

 

Configuring The MicroGaming Network To Work With Holdem Manager 3

The MicroGaming Network writes Hand Histories to your hard drive. Holdem Manager 3 must Auto Import hands to display a HUD (Heads-Up Display).  Once we successfully Auto Import hands into Holdem Manager 3 we can setup Preferred Seating

Note: 
  • The MicroGaming Network must be installed in English.  If you have the MicroGaming Network installed in another language you will need to uninstall it and reinstall the MicroGaming poker client using English.
  • Due to the way they identify their windows we can only display a single HUD when playing multiple MTT/SNG tables. 
  • They no longer allow us to display a HUD on their Anonymous tables.
  • On Blaze tables they only write hand histories for hands that go to showdown so we can not support a HUD on these games.
  • You can not use the Active Session tab when playing at Prima/Microgaming skins.  Please use the Reports > More Reports > Sessions report instead.
  • They are no longer writing hands from the point you don't contribute to the pot so we can no longer support these cash game hands - http://www.mpn.poker/blog/closing-a-few-loopholes/
  • Microgaming has made a decision to not provide cash game customers with all hand histories for games they are seated in.  Even though a Microgaming cash game player has posted blinds for the round, they will now only provide customers with a hand history if the customer directly contributed to a pot.  We are no longer importing Microgaming cash game hand histories because many stats are significantly skewed as a result of the Microgaming decision to not provide hand histories on all cash game hands.  We will continue to support Microgaming tournaments as all players are provided with complete hand histories.
  • ^^Edit: Since that was written they have begun to allow customers to manually download and import complete hands 24+ hours after the session.  These hands can be manually imported to the database to review your complete data/history.
  • Their new 'Prima' software is not supported as it no longer writes hand history files of any sort.

Find MicroGaming Network Hand History Folder

Default Hand History Location:  C:\Microgaming\Poker\MICROGAMING_POKER_CLIENT

Example Exact Hand History Location:  C:\Microgaming\Poker\redkingsmpp
Caution: Do not copy the Hand History folders above, they are not your exact Hand History file locations. 

Navigate to the folders above on your computer.  This will be your exact Hand History folder.  Copy this folder to your clipboard, we will use it when setting up Holdem Manager 3 Poker Sites.

 

Now that we know where Hand Histories are being saved, it’s time to Configure HM3 to recognize these Hand History File locations.



 

Preferred Seating (MicroGaming Network Skins)

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.


To configure MicroGaming Preferred Seating, open the MicroGaming software: click Menu > Options > Seating


 
  1. Select the table type(s) you play most often from the drop down
  2. Click your preferred seat(s) and tick "Always stay in selected seat for this table size"
  3. Click OK to save your settings
 

Now we need to setup Holdem Manager 3 Preferred Seating Options (FAQ)
 

 

Configuring Ignition Poker To Work With Holdem Manager 3


What's Supported On Ignition Poker?
Hand Grabber Software Required
Manual Import Of Ignition Hand Histories
Find Ignition Hand History Folder
Setup Preferred Seating

 

What Does Holdem Manager 3 Support For Ignition Poker Software? 

  • Cash Games:
    • Holdem (All variants with HUD support)
    • Omaha (All variants with HUD support)
    • Zone (Fast Poker) Importing of hands only, No HUD. See This FAQ page for more information about Zone Poker Support for Ignition.

       
  • Tournaments:
    • No HUD on tournament tables. (Development Currently In Progress.)
    • Hand history files that are requested from the Ignition client 24+ hours after the session will be able to be manually imported into your Holdem Manager 3 database so you can review tournaments and hands.
       




 

Hand Grabber Software Required!

Note: Ignition Poker requires Hand Grabber software to create hand history files for cash games.

You must use the Holdem Manager 3 hand grabber for cash hands to import into Holdem Manager 3 and display a HUD on live tables.  

Try The Holdem Manager 3 Hand Grabber Now (Click Here)  - Currently in Beta 

Verify Holdem Manager 3 is using the Ignition Hand Grabber by going to Apps / Ignition Hand Grabber in Holdem Manager 3.  (See Screen Below)  

Note: If you just purchased the Ignition Hand Grabber for Holdem Manager 3 and don't see it in the screen above, restart Holdem Manager 3 and it should now be there.




Holdem Manager 3 must Auto Import hands to display a HUD. (Cash Games Only)  Once we successfully Auto Import hands into Holdem Manager 3, then we can setup Preferred Seating



 

Manual Import Of Ignition Hand Histories

The Ignition software allows you to download hand history files for hands that you play after 24 hours have elapsed, for about 1 week.

These hand histories include the hole cards of all players, and if you import them into Holdem Manager 3 (even after importing grabbed hands) all of the hole card information will be available for analysis.

To do this click on Account in the Ignition lobby; go to the Hand History page and choose Game Transactions.  Select your game type and the period you want to view.  On the right you will see buttons to allow you to download each session you played.



The files will be downloaded to a "Hand History" folder within your Ignition skin's installation folder.  By default this will be something like C:\Users\{UserName}\Ignition Casino Poker\Hand History

Please ensure that the site software is running in English before you download your hand histories so that English hand histories are downloaded.  Holdem Manager 3 does not understand histories in other languages, and only English histories will import.

You can set the language using the dropdown menu at the top of the lobby window.

Make sure you first enabled the Tools - Settings - Import - [x] 'Allow report of hand histories' option before importing.  Then, to import these files into Holdem Manager 3, go to File / Import Folder or Import Files. Select the folder or files of the hands you just downloaded and import them into Holdem Manager 3. 
 

Find Ignition Hand History Folder

Play a hand or two of low stakes poker on Ignition with Holdem Manager 3 open.

Open Tools / Site Settings:






 
  1. Click Ignition in the site list on the left or add Ignition by clicking the "Add More Sites" option at the bottom of the left column.
     
  2. Click Auto Detect and Holdem Manager 3 will add the Hand History file location if it's not already there.


Double check and make sure Holdem Manager 3 has the Auto Import Hand History folder setup correctly for Ignition.  (See Images Above)
 
  • Default Ignition Hand History file location:  C:\Users\YOUR_PC_NAME\AppData\Roaming\Max Value Software\Holdem Manager\3.0\HandHistory\Ignition

If Holdem Manager 3 is importing Ignition Poker hands, the Holdem Manager 3 HUD will be displayed on cash ring game tables with the exception of Zone Poker (Fast Poker).


 

Preferred Seating (Ignition Poker)

Preferred Seating allows your HUD to be displayed next to the correct player.  If you have HUD alignment issues, setting up Preferred Seating will fix it.


To configure Ignition Poker Preferred Seating, open Ignition Poker software:



 
  1. From the Ignition Poker lobby, select Settings on the left.
     
  2. Click Game Play Settings, then Seating.
     
  3. Select how many players are seated at the table.  (9, 6, 3 or 2)
     
  4. Select your Preferred Seat for each table size.



Now we need to setup Holdem Manager 3 Preferred Seating Options (FAQ)
 

 

Overview
Registering Ignition Hand Grabber App
Automated Setup
Status Window
Zone Poker
Enabling And Disabling The App
Limitations


 

Overview

This guide is for the Ignition Hand Grabber App, which you can use to generate hand history files as you play at Ignition, Bovada or Bodog.

For help configuring Ignition imports in Holdem Manager 3 please Read This guide



 

Registering Ignition Hand Grabber App

To register for the Ignition Hand Grabber App visit this page.
You will need your license information which you can access once you are logged into http://www.holdemmanager.com.



 

Automated Setup

Once you are registered, launch Holdem Manger 3 (restart if it's already running) and the app will be downloaded and installed automatically.

The App will launch automatically when you start Holdem Manager 3, and run in the background and generate hand histories as long as Holdem Manager 3 is open.
Note: The App can only grab hands correctly when tables are opened after the App is already running.

Please ensure that Holdem Manager 3 is running before you open your Ignition tables.

Tip! For the hands to be imported into Holdem Manager 3 as you play you need to make sure the HUD is running.   There's a start/stop HUD button in the top right of Holdem Manager 3. 
  

 

Status Window

Most of the time you do not need to interact with the App directly, but a menu is added to the Apps menu to allow interaction.



Here you can open the Status window to see whether the App is connected to an Ignition skin, which tables hands are being generated for, and where the hand histories are being written to, as well as the current version of the App.



There is also an options button here (the cog) to allow you to enable grabbing of Zone (fast fold) hands.  See the Zone Poker section of this guide for information on Zone hand generation.



 

Zone Poker

Grabbing of Zone Poker hands is disabled by default because grabbing these hands during play only allows us to generate partial hand histories up to the point in the hand at which you fold.  This will give correct win/loss results for hero, but hero's other stats and villains' data will not be correct in hands where you fast-fold.

Because the players are anonymous and change every hand the HUD cannot be shown even if hands are importing as you play.

You will get better data for Zone hands by importing the complete hand histories that you can download from the Ignition client after 24 hours, and if Zone hand grabbing is enabled you will need to purge the generated sessions before importing the downloads.

We recommend either leaving Zone hand grabbing disabled and using only the downloaded histories for Zone hands, or using a dual-database setup to import downloaded hands to a separate database to be used for reviewing data.

If you want to enable grabbing of Zone hands as you play you can do so via the Options (gear) button on the Status window. 






 

Enabling And Disabling The App

If you want to temporarily disable the Ignition Hand Grabber App you can do so by clicking Apps / Ignition Hand Grabber and clicking Disable Ignition Hand Grabber




To enable the Ignition Hand Grabber, click the same menu described above and select "Enable Ignition Hand Grabber".



 

​Limitations

  • The Ignition (or Bovada/Bodog) software must be running in English for the Hand Grabber App to work.  You can change the language using the dropdown menu at the top of the lobby window.
 
  • The Ignition Hand Grabber App can only correctly grab hands from Ignition tables which are opened after the App is already running. Please ensure that you have Holdem Manager 3 open before you join your tables.
 
  • Player names are fully anonymous in the Ignition software.  Holdem Manager 3 will generate unique names for each player, which are updated as players leave and join the table.  This works the same in grabbed hands as it does in hands you later download from Ignition. You will appear as "Hero" in Holdem Manager 3.  Other players will have long "random" names which begin with their seat number, so the name of the player in seat 1 will begin with "P1-", etc.
 
  • Because of the way that the player names are generated you will often get different opponent names when importing grabbed and downloaded hand history files. This is due to the observed hands before you sit in, and the extra hole card information in downloaded histories can't be applied when grabbed hands with different player names are already in the database. 

    To work around this you can import the downloaded histories to a separate database for analysis.  Bear in mind that this information is of limited value though, because you won't know when you meet players again, and this is information that you did not have when you played the hand.
 
  • In the initial Beta releases hand histories are only generated for cash hands. We expect to add tournament support soon. (Downloaded tournament hands can already be imported into Holdem Manager 3.)
 
  • It is not possible to display a HUD at Zone poker tables as every hand has different anonymous players.

    Grabbing of Zone hands is disabled by default.  See the Zone Poker section of this guide for more information and how to enable Zone grabbing.
This is Partypoker FAQ