Default Hand History Location: C:\Site Name\handHistory
Default Tournament Summary Location: C:\Site Name\TournamentSummary
Previous paths for version 1 WPN Client:
- Default Hand History Location: C:\WPN_SKIN_NAME\profiles\SCREEN_NAME\HandHistory
- Example Exact Hand History Location: C:\AmericasCardroom\profiles\PScope\HandHistory
This can happen as a result of the WPN auto update failing. This is a known conflict of the way they update their client and our server process. It seems to only happen with WPN sites, and we have made them aware of the issue. The only way to prevent it is to make sure that HM3 and the HM3 Server (auto importer and HUD) are both shut down when the WPN client is updating. If I notice an update I quickly close the main HM3 window and then right-click exit our HM3 server icon found in the Windows system tray located in the bottom right corner of the display or from the Windows Task Manager 'Processes' tab.
If the update fails you have to reinstall the WPN client, which creates a new hand history folder in the WPN client which HM3 then detects. Our software then has a problem with the multiple auto import folders that can cause the HUD to fail, and can sometimes cause the hands to not even import.